Last updated: June 15, 2026
This Privacy Policy explains how Newburgh Brewing Company, LLC ("Newburgh Brewing," "we," "us," or "our") collects, uses, and protects information when you visit our website, place an order, make a reservation, book an event, or communicate with us, including by text message. By using our services, you agree to the practices described here.
INFORMATION WE COLLECT
- Contact details you provide — such as your name, email address, phone number, and delivery address — when you place a delivery order, make a reservation, book a party or event, or contact us.
- Order and reservation information, such as the items, dates, party size, and any notes you share.
- Communications, including emails and text messages you exchange with us.
- Website usage data, such as basic analytics and cookies that help our site function and improve.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill delivery orders, reservations, and event bookings;
- Send you service-related notifications and updates (including by text message) about your order, reservation, or event;
- Respond to your questions and provide customer support;
- Operate, maintain, and improve our website and services; and
- Comply with our legal obligations.
HOW WE SHARE INFORMATION
We do not sell your personal information. We share information only with trusted service providers who help us operate our business (for example, payment processors, our delivery/ordering platform, and our text-message provider), and only as needed to provide those services, or when required by law.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use of your mobile opt-in data and consent is excluded — text-messaging originator opt-in data and consent will not be shared with any third parties.
TEXT MESSAGE (SMS) TERMS & CONDITIONS
Program description
Newburgh Brewing Company sends text messages (SMS) for operational and service-related purposes. This includes notifications to our team members about schedules and shifts, and notifications to customers about delivery orders, table reservations, and party or event bookings (for example, confirmations, updates, and reminders). This is not a marketing or promotional program.
How you opt in
You provide your consent to receive text messages when you give us your mobile number for one of these purposes — for example, when you place a delivery order, make a reservation, or book a party or event on our website or with our staff. Team members consent to receive operational texts by providing their mobile number to Newburgh Brewing as part of their role. We only send texts to numbers that have been provided to us for these purposes.
Message frequency & rates
Message frequency varies based on your activity (such as the status of your order, reservation, or event). Message and data rates may apply. Your mobile carrier's standard messaging rates will apply to any messages you send or receive.
Opt out and help
You can cancel the SMS service at any time by replying STOP to any text message from us. After you send STOP, we will send a one-time confirmation and will no longer send you texts. For help, reply HELP to any message, or contact us at info@newburghbrewing.com.
Carrier disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your mobile carrier's transmission and coverage.
DATA SECURITY & RETENTION
We take reasonable measures to protect your information and retain it only as long as needed to provide our services and meet our legal obligations. No method of transmission or storage is completely secure, but we work to safeguard the information you share with us.
YOUR CHOICES
You may request access to, correction of, or deletion of your personal information by contacting us. You can opt out of text messages at any time by replying STOP, and you can unsubscribe from any email by using the link in that email or by contacting us.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.